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| Health Rights Hotline (HRH) - Legal Services of Northern California |
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| Other Information: |
| The Health Rights Hotline is an independent program that provides free information and assistance to health care consumers in El Dorado, Placer, Sacramento and Yolo counties. The Health Rights Hotline assists consumers regardless of the type of health plan they have - Health Maintenance Organization (HMO), Preferred Provider Organization (PPO) or other plan - and regardless of who pays for care - whether it's an employer, an individual, Medicare, or Medi-Cal. The Hotline also assists persons who are uninsured and have problems obtaining health care services or coverage. The Hotline's web site contains all of the Hotline's educational materials as well as sample letters consumers can use to appeal a health plan or medical group decision, request copies of their medical records, or file a complaint with a government agency. |
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| How to get help: |
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 Contact this group by telephone at 888-354-4474 |
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| | Monday: | | 9:00 a.m. - 5:00 p.m. |
| | Tuesday: | | 9:00 a.m. - 5:00 p.m. |
| | Wednesday: | | 9:00 a.m. - 5:00 p.m. |
| | Thursday: | | 9:00 a.m. - 5:00 p.m. |
| | Friday: | | 9:00 a.m. - 5:00 p.m. |
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Bring Health Care Card
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| This group does not provide legal representation in court. |
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| Who We Serve: |
| See below for an explanation of restrictions on who we can serve. |
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| Counties Served:
El Dorado, Placer, Sacramento, Yolo
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Other Languages Spoken: Russian, Spanish, Hmong
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Interpreters can be provided for: Hmong, Spanish & Russian spoken & other languages available via Language Line translation services.
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Wheelchair Accessible: Y
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Access for the deaf: TTY/TDD direct line 916-551-2180
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| Type of Help: |
| This group provides the following types of services based on your legal needs and its resources: |
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Full Legal Representation- Administrative hearings and health plan appeals. No legal representation in court.
Brief Advice- Counseling, Advice and Referrals provided.
Self-Help Materials
Other- Hotline and Brief Services also available.
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(Get more information about
types of services.)
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Emergency Instructions
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| If your problem is an emergency as described below, follow the contact instructions for emergency cases. |
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| What is an emergency? Individual needing urgent health care services |
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| Emergency contact information: Same as regular intake |
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General contact information:
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| Telephone: | 916-551-2100, 888-354-4474
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| Fax: | 916-551-2158
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| Website: | www.hrh.org
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