The Family Law Facilitator (FLF) program in the Santa Cruz County Superior Court assists people who do not have attorneys with the following: child support orders, health insurance orders, spousal support orders, custody and visitation orders, and starting, responding to, or finalizing a divorce, separation or parentage case.

Assistance from the Santa Cruz County FLF includes providing information about the law, completion of court forms and instruction regarding how to file and serve court forms, and referrals to community agencies assisting parents. The FLF also assists parents/spouses with the preparation of support calculations to help estimate what support order a court may make. In non-welfare cases, the FLF can mediate support issues if the parents wish to mediate (try to settle out of court once a court case has been started) support. The FLF can also prepare an agreement for parents. In order to mediate support and/or have the FLF prepare an agreement, both parents need to be present at the FLF office. FLF assistance includes those parents who have cases involving the Department of Child Support Services (DCSS). The services provided by the FLF are free of charge.